{"id":11136,"date":"2023-05-21T13:58:53","date_gmt":"2023-05-21T10:28:53","guid":{"rendered":"https:\/\/rensomobile.com\/?page_id=11136"},"modified":"2023-10-21T13:55:24","modified_gmt":"2023-10-21T10:25:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/rensomobile.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11136\" class=\"elementor elementor-11136 elementor-1935\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f2b622d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f2b622d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0e4ed5a\" data-id=\"0e4ed5a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f6a957 elementor-widget elementor-widget-text-editor\" data-id=\"3f6a957\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 18-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:right;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>You can find the answers to the questions from the frequently asked questions. If you do not find the desired answer, you can contact the Renso collection. We are always on hand to respond.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c13dab1 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"c13dab1\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/rensomobile.com\/wp-content\/uploads\/elementor\/css\/custom-widget-icon-box-rtl.min.css?ver=1713941852\">\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-question-circle\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFrequently Asked Questions\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdca98e elementor-widget elementor-widget-bdt-accordion\" data-id=\"fdca98e\" data-element_type=\"widget\" data-widget_type=\"bdt-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"bdt-ep-accordion-container\">\n            <div id=\"bdt-ep-accordion-fdca98e\" class=\"bdt-ep-accordion bdt-accordion\" data-bdt-accordion=\"{&quot;collapsible&quot;:true,&quot;multiple&quot;:false,&quot;transition&quot;:&quot;ease-in-out&quot;}\" data-settings=\"{&quot;id&quot;:&quot;bdt-ep-accordion-fdca98e&quot;,&quot;activeHash&quot;:&quot;no&quot;,&quot;activeScrollspy&quot;:null,&quot;hashTopOffset&quot;:false,&quot;hashScrollspyTime&quot;:false}\">\n                                    <div class=\"bdt-ep-accordion-item\">\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-how-can-i-create-a-user-panel\" data-accordion-index=\"0\" data-title=\"how-can-i-create-a-user-panel\" role=\"heading\">\n\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\n\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-plus\"><\/i>                                        <\/span>\n                                    \n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-minus\"><\/i>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\n\n                                                                How can I create a user panel?                            <\/span>\n\n                        <\/div>\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\n                            <p>Click on the &#8220;Register&#8221; option on Renso&#8217;s website. Then register by entering your email and mobile number. (The activation code will be sent to you by SMS.) After entering the activation code, your registration information will be registered.<\/p>                        <\/div>\n                    <\/div>\n                                    <div class=\"bdt-ep-accordion-item\">\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-how-can-i-register-my-order-in-ransoomi\" data-accordion-index=\"1\" data-title=\"how-can-i-register-my-order-in-ransoomi\" role=\"heading\">\n\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\n\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-plus\"><\/i>                                        <\/span>\n                                    \n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-minus\"><\/i>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\n\n                                                                How can I register my order in Ransoomi?                            <\/span>\n\n                        <\/div>\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\n                            <p>After entering your user panel, add the desired product to the shopping cart, after choosing the address, you can choose your payment type. After completing the order registration, the system will display your confirmation and order information.<\/p>                        <\/div>\n                    <\/div>\n                                    <div class=\"bdt-ep-accordion-item\">\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-is-the-renso-brand-made-in-iran\" data-accordion-index=\"2\" data-title=\"is-the-renso-brand-made-in-iran\" role=\"heading\">\n\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\n\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-plus\"><\/i>                                        <\/span>\n                                    \n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-minus\"><\/i>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\n\n                                                                Is the Renso brand made in Iran?                            <\/span>\n\n                        <\/div>\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\n                            <p>Jovan Renso brand is made in our beloved country Iran with pride and purpose of preserving Iranian authenticity.<\/p>                        <\/div>\n                    <\/div>\n                                    <div class=\"bdt-ep-accordion-item\">\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-do-renso-mobile-phones-have-a-warranty\" data-accordion-index=\"3\" data-title=\"do-renso-mobile-phones-have-a-warranty\" role=\"heading\">\n\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\n\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-plus\"><\/i>                                        <\/span>\n                                    \n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-minus\"><\/i>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\n\n                                                                Do Renso mobile phones have a warranty?                            <\/span>\n\n                        <\/div>\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\n                            <p>Yes, all Renso products have a one-month gold warranty that can be replaced in case of technical and hardware problems.<\/p>                        <\/div>\n                    <\/div>\n                                    <div class=\"bdt-ep-accordion-item\">\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-is-there-a-quantity-limit-for-buying-renso-mobile-phones\" data-accordion-index=\"4\" data-title=\"is-there-a-quantity-limit-for-buying-renso-mobile-phones\" role=\"heading\">\n\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\n\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-plus\"><\/i>                                        <\/span>\n                                    \n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-minus\"><\/i>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\n\n                                                                Is there a quantity limit for buying Renso mobile phones?                            <\/span>\n\n                        <\/div>\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\n                            <p>You don&#8217;t have a number limit for buying Renso products and you can buy several mobile phones at the same time from the Renso website. We suggest that for purchases of more than 10 products, contact our experts first so that you can use Renso&#8217;s discount plans if possible.<\/p>                        <\/div>\n                    <\/div>\n                                    <div class=\"bdt-ep-accordion-item\">\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-what-is-the-difference-between-renso-mobile-phones-and-other-brands\" data-accordion-index=\"5\" data-title=\"what-is-the-difference-between-renso-mobile-phones-and-other-brands\" role=\"heading\">\n\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\n\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-plus\"><\/i>                                        <\/span>\n                                    \n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-minus\"><\/i>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\n\n                                                                What is the difference between Renso mobile phones and other brands?                            <\/span>\n\n                        <\/div>\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\n                            <p>Renso mobile phones, in addition to having the capabilities and facilities needed by users, are very affordable and economical in terms of price. In addition, Renso&#8217;s powerful after-sales service is designed in such a way that it can meet all the needs of customers after making a purchase.<\/p>                        <\/div>\n                    <\/div>\n                                    <div class=\"bdt-ep-accordion-item\">\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-where-to-buy-renso-mobile-phone\" data-accordion-index=\"6\" data-title=\"where-to-buy-renso-mobile-phone\" role=\"heading\">\n\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\n\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-plus\"><\/i>                                        <\/span>\n                                    \n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-minus\"><\/i>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\n\n                                                                Where to buy Renso mobile phone?                            <\/span>\n\n                        <\/div>\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\n                            <p>You can buy Renso products online from Renso&#8217;s official website and have them delivered to your home for free anywhere in Iran. You can also refer to Renso representatives page to see the nearest Renso sales representative.<\/p>                        <\/div>\n                    <\/div>\n                                    <div class=\"bdt-ep-accordion-item\">\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-where-to-buy-renso-accessories\" data-accordion-index=\"7\" data-title=\"where-to-buy-renso-accessories\" role=\"heading\">\n\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\n\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-plus\"><\/i>                                        <\/span>\n                                    \n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-minus\"><\/i>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\n\n                                                                Where to buy Renso accessories?                            <\/span>\n\n                        <\/div>\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\n                            <p>All Renso products will be offered to customers along with glass and frame. In addition, if you wish, you can also visit Renso&#8217;s after-sales service website to buy Renso mobile phone accessories, including frames and glasses.<\/p>                        <\/div>\n                    <\/div>\n                                    <div class=\"bdt-ep-accordion-item\">\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-what-is-the-color-of-renso-mobile-phones\" data-accordion-index=\"8\" data-title=\"what-is-the-color-of-renso-mobile-phones\" role=\"heading\">\n\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\n\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-plus\"><\/i>                                        <\/span>\n                                    \n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-minus\"><\/i>                                        <\/span>\n                                    \n                                <\/span>\n                            \n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\n\n                                                                What is the color of Renso mobile phones?                            <\/span>\n\n                        <\/div>\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\n                            <p>Depending on their model, Renso mobile phones are offered to customers in various colors such as blue, green or black. These colors have been selected according to the taste and requests of Renso&#8217;s target customers.<\/p>                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>You can find the answers to the questions from the frequently asked questions. If you do not find the desired answer, you can contact the Renso collection. We are always on hand to respond. Frequently Asked Questions How can I create a user panel? Click on the &#8220;Register&#8221; option on Renso&#8217;s website. Then register by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10016,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11136","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.8 (Yoast SEO v24.8.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - renso<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rensomobile.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"You can find the answers to the questions from the frequently asked questions. 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If you do not find the desired answer, you can contact the Renso collection. We are always on hand to respond. Frequently Asked Questions How can I create a user panel? Click on the &#8220;Register&#8221; option on Renso&#8217;s website. 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